SHIPPING POLICY
Please be advised, all of our products are handcrafted. Please allow us 2-5 business days for your order to be processed and shipped.
Once your order is shipped, you will receive an email via text or email with your tracking number.
As always, please be patient with us...We take pride in our handcrafted goods and want to make sure they arrive to you safe.
All orders placed with Gladiolus Beauty Cosmetics are final sale. Due to the nature of our products, we do not process any returns/exchanges.
Gladiolus Beauty Cosmetics LLC are not responsible for any fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service.
*BILLING AND SHIPPING ADDRESS*
Please be advised, when placing an order on our website, the billing and shipping address MUST match. If they do not match we will not process your order and a refund will be processed to the card used to make the transaction. Due to high fraudulent activities, our owner has become aware and we’re implementing new requirements.
*LOSS PACKAGES*
Please be advised, when placing an order on our website, the billing and shipping address MUST match. If they do not match we will not process your order and a refund will be processed to the card used to make the transaction. Due to high fraudulent activities, our owner has become aware and we’re implementing new requirements.
*LOSS PACKAGES*
If you have not received your package please contact the carrier directly, as our customer service only have as much information as can be seen by you through your tracking number. Once packages are shipped by us, the carrier is in possession of your packages.
If you have any problems that you would like to address, please email us sales.gladioluscosmetics@gmail.com and someone in our sales department will respond within 24-36 hours. Thank you